How It Works


Our goal at Velocity Systems is to make shipping simple, quick, effective, and informative. We believe it should be simple to review all of your shipping options before deciding which is best for you. We also think you should easily be able to let your customers track, on-line, the items you are sending to them. And, if you are a high volume user of various express delivery services, we don’t think you should have to wade through a maze of carrier invoices or go to different web sites to order or track your shipments. At Velocity Systems, we make shipping simpler. By giving you access to your options on a single page, you can make the best choice to meet your time and pricing requirements each and every time. We’ll give you a single page for tracking your inbound and outbound shipments, regardless of when or where it was sent. And we will give you the ability to provide your customer a single link for tracking their inbound parcels, regardless of carrier.

 


FAQ's


Question

Who are Velocity Systems Customers?

 

Answer

Velocity Systems provides Same Day Delivery to businesses like Financial Institutions, Business Services Companies, Retailers, Manufacturers, Pharmaceutical Wholesalers, Office Supply Companies and many other industries for whom "absolutely, positively overnight" just isn't soon enough.


Question

Where does Velocity Systems offer services?

 

Answer

Everywhere in the United States and overseas.

Velocity Systems operates facilities in 62 cities in the US. Where we do not have facilities we have a network of trusted Agent-Partners.


Question

How do I contact Velocity Systems?

 

Answer

logisticssupport@velocityexp.com or call us at 800-892-4092  Option 1


Question

 How do I get an account if I want one?

 

Answer

Simply email at logisticssupport@velocityexp.com or call us at 800-892-4092  Option 1


Question

Who can use Online Order Entry and Tracking?

 

Answer

Any customer with an active account at Velocity Systems can take advantage of our online tracking. Just fill out the online form on this site or call the Velocity Systems location nearest you for more information.


Question

Does Velocity Systems have Insurance?

 

Answer

Yes. Certificates of Insurance are available to our customers.


Question

Does Velocity Systems have the ability to view actual signatures on line?

 

Answer

Yes, some customers require scanning and signature capture.  These items are available as well.

Click here for a sample of an on line signature capture.


Question

Can Velocity Systems upload electronic files?

 

Answer

Yes. Please view the PDF file with instructions below

Electronic Orders Instructions